Cookie Policy
Last updated: 12 May 2026
This policy explains how Dwello Africa uses cookies and similar technologies, and what choices you have.
Types of Cookies We Use
Strictly Necessary
Always activeThese cookies are essential for the platform to function. They manage your login session, keep you authenticated, and protect against cross-site request forgery. You cannot opt out of these.
Functional
OptionalThese cookies remember choices you make to improve your experience, such as your preferred country filter, search settings, and whether you have dismissed certain notices.
Analytics
OptionalWe use analytics cookies to understand how visitors use the platform — which pages are visited most, where users drop off, and how features are used. This data is aggregated and anonymous.
Performance
OptionalPerformance cookies help us monitor errors, load times, and platform stability. They allow us to identify and fix problems quickly.
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They allow the site to recognise your device on future visits, remember your preferences, and provide a personalised experience. Cookies do not harm your device and cannot access any other files on it.
How We Use Cookies
Dwello Africa uses cookies to keep you signed in, remember your preferences, improve platform performance, and understand how our users interact with the site. We do not use cookies to display third-party advertising.
Third-Party Cookies
Some features of the platform may load content from third-party providers — for example, embedded maps. These third parties may set their own cookies. We do not control those cookies and recommend you review the privacy policies of any third-party services.
Your Choices
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling strictly necessary cookies will prevent you from logging in or using core platform features. You can also adjust your preferences at any time by clearing your cookies and revisiting the platform.
Cookie Consent
When you first visit Dwello Africa, you will be asked to accept or decline optional cookies. Strictly necessary cookies are always active. Your preference is saved so you are not asked again on each visit.
How Long Cookies Last
Session cookies are deleted when you close your browser. Persistent cookies remain on your device for a set period — usually between 7 days and 12 months — or until you manually clear them. Each cookie type is described in the table above.
Changes to This Policy
We may update this Cookie Policy as the platform evolves. When we do, we will update the date at the top of this page. Significant changes will be communicated by email to registered users.
Contact
If you have questions about how we use cookies, email us at dwelloafricasupport@gmail.com.